FAQ
Registration
Staff will need to create an account using an email address and password. Passwords need to contain at least 1 x Uppercase letter, 1 x Lowercase letter and be a minimum of 6 characters in length.
Document Approval
A document submission is required for parking approval.
Please click on the down arrow next ‘Welcome’ on top right of page.
Select ‘Submit New Document’
Click ‘Upload File’. Accepted documents are Airport ID badge or Driving licence or Passport if awaiting ID badge
Tick in box to confirm you wish to submit uploaded document
Click ‘Submit New Document’
You will not be able to proceed until you have received an email informing you of approval of your document.
Vehicle Details
Click on ‘Add Vehicle and complete all details of your vehicle in the POP Up
Click ‘Add Vehicle’ when all field completed.
You can add multiple vehicles but only 1 can be active per day. A change in selected vehicle can take 1-2 hours to update on the system.
Finalise Booking
Please enter the start date parking is to commence. Permits will be valid for 2 years.
Tick to accept T&C
Click ‘Book Now’
Renewal Staff passes
To renew your permit for the staff car park please follow the instructions below
- Wait until the vehicle is out with the car park, before following instructions below, to prevent any issues accessing/egressing car park
- Log in to your account - Aberdeen Airport - Staff Portal
- Cancel existing pass (even if expired)
- Use "apply for new staff permit"
- Apply for permit - note these are now valid for three years not one
This procedure can be carried out any time, even before pass has expired, so you experience no interruption to access.